Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Job Summary:

Analyzes, designs, programs, debugs, and modifies software enhancements and/or new products used in local, networked, or Internet-related computer programs. Code may be used in commercial or end-user applications, such as materials management, financial management, HRIS or desktop applications products. Using current programming language and technologies, writes code, completes programming, and performs testing and debugging of applications. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.

Your Responsibilities:

• Support Org Admins in their adoption and day-to-day use of Agile project management tools.
• Assist with configuration changes and user troubleshooting in Jira and Jira Align.
• Partner with Org Admins to ensure consistent application of Agile methodologies across teams.
• Maintain and share guidance, best practices, and training resources for tool usage.
• Collaborate with the Enterprise Tooling team to represent Org Admin needs and feedback.
• Monitor and report on tool performance and license utilization across supported orgs.
• Provide updates and guidance to Org Admins on vendor-driven tool changes and enhancements.
• Support Confluence as a collaboration platform, including content organization and usage best practices.
• Assist in maintaining Project Management SharePoint content and documentation relevant to Org Admin support.
• Act as a liaison between Org Admins and technical teams managing integrations or tool customizations.

The Essentials - You Will Have:

• Bachelor's degree in computer science, Computer Engineering, Electrical Engineering, or another technical field. Software-related field preferred.
• Ability and wiliness to travel internationally 1-2 weeks per visit.
• 7+ years of experience in maintenance of software development ecosystem.
• Familiarity with Rockwell Automation controllers and software tools.
• A strong service-oriented mindset and desire to enable others' success.
• Solid understanding of Agile project management principles and tools.
• Experience with Atlassian tools including Jira, Jira Align, and Confluence (Cloud preferred).
• Hands-on experience with Jira Cloud Administration and familiarity with Atlassian APIs.

The Preferred - You Might Also Have:

• Strong documentation and training material development skills.
• An eagerness to learn and stay current on tooling updates and Agile best practices.
• Ability to work collaboratively with cross-functional and global teams.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programmes with a premium membership to Calm.
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program.
• Personalised wellbeing programs through our OnTrack programme.
• On-demand digital course library for professional development.

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.