Role Overview

You will own the customer side of our go to market motion, from identifying design partners to driving pilots through to commercial deployment. You will work directly with early customers, shape how our robotics systems are deployed in real environments, and convert early engagements into long term partnerships. This role sits at the intersection of product, engineering, and revenue.

Responsibilities

• Identify, engage, and develop pipeline with early design partners across industries where robotics can create meaningful impact

• Build deep relationships with early adopters to understand workflows, operational constraints, and real world problems

• Drive customer engagements from initial outreach through pilot, deployment, and expansion

• Own pilot to production conversion, including commercial discussions and deal execution

• Translate customer insights into actionable feedback for product and engineering teams

• Work closely with engineering to shape product direction based on real world usage

• Lead early pilot deployments and customer evaluation programs

• Navigate complex technical sales cycles involving multiple stakeholders

• Build structured customer feedback loops that inform roadmap and prioritization

• Support product demonstrations, proof of concept programs, and early customer trials

• Develop use cases and deployment playbooks for robotics applications

• Define pricing, packaging, and commercial structures for early deployments

• Work closely with the Partnerships Lead to align ecosystem strategy with customer demand

• Represent the voice of the customer internally across product, engineering, and leadership teams

Qualifications

• Experience working in customer facing roles within robotics, autonomy, AI, or deep technology companies

• Background in customer development, solutions engineering, product strategy, technical business development, or sales

• Experience owning or contributing to revenue targets, pipeline, or deal execution

• Track record of closing complex or technical deals, ideally in robotics, autonomy, AI, hardware, or deep tech

• Strong ability to understand complex technical systems and translate them into clear customer value

• Experience working cross functionally with engineering and product teams

• Experience selling into enterprise or operational environments such as manufacturing, logistics, or industrial settings

• Ability to work with early adopters and shape products before full commercialization

• Comfort operating in early stage environments where roles are fluid and evolving

• Strong communication, negotiation, and relationship building skills